Assistant Manager - Retail
About the Role
C-Store Assistant Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. This role involves leading a team to provide exceptional customer service, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and a supportive team environment, this role is perfect for driven individuals looking to make an impact.
Responsibilities
- Hands-on responsibility for multiple business operations, including retail store, fuel, restaurant, and fresh kitchen.
- Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting, including analyzing profit and loss statements, and implement changes to capture opportunities.
- Collaborate with managers on talent acquisition efforts.
Requirements
- 1+ years in retail, travel stop, c-store, big box, grocery, or department store management.
- 1+ years managing operations with an annual sales volume of $2+ million.
- 1+ years affecting and deciphering budgets and P&L statements.
- 1+ years supervising and training 5-10+ employees.
- Intermediate-level computer skills, including Microsoft Office, Outlook, Word, and Excel.
- Valid driver’s license and ability to successfully complete a pre-employment drug screen, background, and motor vehicle check.
Skills
- Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Physical Demands
- Regular talking and hearing.
- Active involvement requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
- Frequent lifting and moving of items over 75 pounds.
- Specific vision abilities required.
- Required to work evenings and weekends.
Benefits
- Company-funded tuition assistance.
- Paid Time Off.
- Flexible scheduling.
- 401(k) with 100% match up to 5%.
- Medical, dental, and vision insurance after 30 days.
- Competitive pay.
- Career development opportunities.
- Quarterly bonus program.
About the Company
Love’s Travel Stops and Country Stores, a family-owned and operated business headquartered in Oklahoma City, has been fueling customers' journeys since 1964. With nearly 40,000 team members, Love’s serves professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. The company is recognized for its award-winning culture, commitment to giving back to communities, and inclusive workplace. Love’s is an Equal Opportunity Employer, and veterans are encouraged to apply.