Assistant Manager - Retail
About the role
At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our customers and communities are at the heart of everything we do. We value and develop our people. We are driven by pace, passion and performance. We seek opportunities and embrace change.
Responsibilities
The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.
- Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
- Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
- Must be able to competently perform duties in the absence of the general manager.
- Motivate and positively influence staff, especially during times of low morale.
- Demonstrate strong leadership and organizational skills.
- Addressing issues in a timely fashion.
- Ensuring company policies and procedures are followed.
- Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
- Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
- Ensures cash management is accurate