Assistant Manager - Restaurant
About the Role
TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Assistant Restaurant General Manager assists the General Manager with operations and marketing functions of the restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!
Responsibilities
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
- Provide great tasting / quality food, and a clean restaurant environment for all guests
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
- Assumes duties of any hourly associate position as necessary
Requirements
- A leader who sets the example when working alongside team members
- The ability to lead, motivate, train and develop people to unleash the talent within each team member
- High School Diploma (or GED) required
- Supervisory experience in the full-service restaurant industry preferred
- Exhibit good verbal and written communication skills
- Ability to work flexible hours including nights, weekends and some holidays
- Proficient in Microsoft Office; Operational understanding of POS software
Benefits
- Competitive wages and annual bonus opportunity
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
- Relocation Assistance (relocation not required)
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers.
Pay
Pay Range $17.00 - 17.76 per hour. A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills.
Physical Demands & Work Environment
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.