Assistant Manager, Receiving

About the Role

Oversee VIP and vendor consignments, partner with the luxury consignment office to manage fashion product transfers to the warehouse, and provide coverage on the receiving floor to assist with product questions and distribution, increasing department productivity.

Serve as the point of contact for customer returns, authentication, merchandising, copywriting, and the inbound loading dock. Assist operation coordinators and exception specialists with outstanding product issues and exceptions, conduct weekly and monthly audits for standard operating procedures compliance, and uphold company brand and condition standards.

Maintain a positive team culture, manage backlog and end-of-day reporting, and oversee all inquiries sent to AZ receiving support, ensuring timely and accurate responses. Supervise department product handlers and support staff.

Responsibilities

• Oversee VIP and vendor consignments
• Partner with luxury consignment office to manage fashion product transfers to the warehouse
• Provide coverage on the receiving floor, assist with product questions, and improve department productivity
• Serve as the point of contact for customer returns, authentication, merchandising, copywriting, and inbound loading dock
• Assist operation coordinators and exception specialists with outstanding product issues and exceptions
• Conduct weekly and monthly audits to ensure compliance with standard operating procedures
• Uphold company brand and condition standards
• Enforce and maintain a positive team culture
• Manage backlog and end-of-day reporting
• Oversee all inquiries sent to AZ receiving support, ensuring timely and accurate responses
• Supervise department product handlers and support staff

Requirements

• Proven success with process implementation and facilitation with measurable KPIs
• Experience retaining and developing top talent
• At least one year of management experience in a related field
• Highly motivated, dependable, and proactive
• Ability to lead by example
• Strong time management skills and ability to prioritize daily tasks
• Able to work independently but manage a large group in a team environment
• Strong communication skills
• Solution-minded and detail-oriented with a ‘can-do’ attitude
• Comfortable in a high-value and fast-paced work environment
• Proficient with Excel/Google Sheets

Benefits

• $50 in monthly food credits for on-site snacks and meals
• Employee Stock Purchase Plan
• 401K with company match
• Medical, dental, and vision insurance
• Paid parental leave
• 9 paid company holidays
• Flexible time off (with manager approval)
• State-of-the-art, climate-controlled warehouse facility

Pay

The expected salary range for this role is $57,000.00–$80,912.00. Starting pay is determined by factors including primary work location, candidate skills, experience, market demands, and internal parity.