Assistant Manager, Product, Saks New York
About the role
We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product categories, coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.
Responsibilities
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Coach and inspire team to deliver an elevated client experience for all clients
- Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
- Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
- Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
- Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
Requirements
Minimum 3 years of related experience
Bachelor’s degree (preferred)
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Qualifications
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Skills
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Benefits
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Pay
The anticipated base salary range for this position is $70,200 to $106,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position.
Schedule
Flexible schedule with the ability to work late nights, weekends, and some holidays