Assistant Manager - Pheasant Lane Mall, Abercrombie & Fitch

About the role

The Assistant Manager role is a multifaceted position that combines elements of business strategy, operations, creativity, and people management.

Responsibilities

• Strategically drive sales results by analyzing the business and providing top-tier customer service.
• Oversee daily store operations, including opening and closing routines, and enhance efficiency in all store processes.
• Leverage creative expertise through floorset updates, styling recommendations, and product knowledge.
• Act as a talent leader, managing recruitment, training, engagement, and development of the non-management staff.
• Show up every day, embodying the best version of oneself and representing the brand and company culture.
• Build upon an initial foundation and have opportunities to grow into future leaders of the store's organization, with a promote-from-within philosophy.

Qualifications

• Proven track record of success in a similar role or equivalent experience.
• Strong leadership skills, including the ability to train and develop teams.
• Excellent interpersonal and communication skills, with the ability to provide exceptional customer service.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Proficiency in operating register/POS systems and fulfilling OMNI Channel Orders.
• Passion for the brand and a commitment to exemplifying its values.