Assistant Manager - Old Orchard, Abercrombie & Fitch
About the role
The Assistant Manager role is a multifaceted position that combines business strategy, operations, creativity, and people management. Key responsibilities include driving sales results through strategic analysis and customer service, overseeing daily store operations, leveraging creative expertise in floorset updates and product knowledge, and serving as a talent leader in recruitment, training, engagement, and development.
Responsibilities
- Perform Opening and Closing Routines
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
- Conduct staffing and scheduling operations and payroll management
- Train and develop the non-management staff
- Demonstrate product knowledge and brand awareness, while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets & perform inventory control
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Represent the Brand and Exemplify Company Culture and Values
Qualifications
To succeed in this role, candidates should possess a strong foundation in business strategy, operations, and customer service. They should be able to demonstrate effective leadership skills, including talent development and team management. A background in retail, combined with a passion for the brand and a commitment to excellence, is highly valued.