Assistant Manager Patient Care Services - Inpatient Units

Essential Functions and Responsibilities

• Affirms the establishment of standards of performance, quality improvement, and care delivery models for their areas of responsibility.
• Maintains oversight of the process to ensure its effectiveness.
• Collaborates with coordinator/contact nurses/staff to resolve departmental issues, both inter- and intra-departmentally.
• Involves staff in problem-solving processes and ensures desired outcomes are achieved.
• Delegates tasks appropriately to coordinator/contact nurses/staff.
• Supports personnel management including scheduling, staffing, and productivity benchmarks.
• Develops, interprets, and administers departmental policies, procedures, protocols, and regulations.
• Analyzes, plans, forecasts, and reports on departmental activities.
• Assists in developing and justifying the department’s budget, promoting cost-effectiveness.
• Maintains and enhances communication channels.
• Promotes staff development and participation in committees.
• Facilitates and supports staff involvement in meetings and committees.
• Works collaboratively with physicians and other healthcare team members.
• Ensures evaluation, competencies, and patient satisfaction are up-to-date.
• Develops and implements quality improvement and education plans for units.
• Maintains unit cleanliness and orderliness.
• Identifies and reports capital needs to the manager.
• Remains updated on advancements and changes in patient treatments and technologies.
• Facilitates and promotes staff professional development.
• Identifies and works towards personal professional growth.
• Identifies basic competencies for the patient population of their unit to ensure standard of care is met.
• Collaborates with the management team and advocates for system goals, programs, and image.
• Cooperates with other education and service agencies to meet community health care needs.

Qualifications

• Graduate of an accredited school of nursing.
• Three years of professional nursing experience providing broad clinical exposure.
• Current State of Michigan Registered Nurse license.
• BLS certification as Healthcare Provider or equivalent through the Military Training Network (MTN).
• Bachelor Degree in Nursing preferred.
• ACLS certification preferred.
• Supervisory experience preferred.