Assistant Manager - Optical

About the role

The Assistant Eyeglass Manager oversees and achieves profit, sales, and performance goals, optimizes and manages the eyeglass department, ensures customer satisfaction, maintains quality standards, communicates with higher-ups, implements store promotions, supervises staff, and assists the General Manager with staffing needs.

Responsibilities

• Maintain and achieve profit, sales, and performance goals
• Optimize and oversee the eyeglass department
• Ensure efficient and compliant operations
• Provide and convey outstanding customer service
• Maintain quality standards and enforce policies
• Communicate with the General Manager, District Manager, and Corporate Office
• Implement store promotions, advertising, and visual merchandising
• Supervise and motivate Opticians and CL Sales associates
• Affirm timely completion of day-to-day functions
• Assist the General Manager with forecasting staffing needs
• Motivate associates to exceed performance standards

Qualifications

• Optical sales experience
• Supervising experience preferred
• Proven ability to lead, coach, and build associate relationships
• Sound understanding of store operations and standards for success
• Strong communication skills (oral and written)
• Exceptional customer service skills
• Strong organizational skills
• Ability to analyze, create, and understand financial reports
• Demonstrated problem-solving abilities

Skills

• Optical sales experience
• Supervising experience preferred
• Strong leadership and coaching skills
• Excellent customer service skills
• Strong organizational and analytical skills
• Ability to communicate effectively

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable
• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

Pay

TBD

Schedule

TBD