Assistant Manager - Optical

About the role

The Assistant Eyeglass Manager oversees and achieves profit, sales, and performance goals, optimizes the eyeglass department, ensures customer service excellence, maintains quality standards, communicates with upper management, manages store promotions, supervises associates, and assists with staffing needs.

Responsibilities

• Monitor and achieve profit, sales and performance goals
• Optimize and oversee the eyeglass department
• Convey a commitment to providing outstanding customer service
• Ensure quality standards are met
• Communicate with the General Manager, District Manager, and Corporate Office
• Supervise and motivate Opticians and CL Sales associates
• Aid the General Manager with forecasting staffing needs
• Motivate associates to exceed performance standards

Qualifications

• Optical sales experience
• Supervising experience preferred
• Proven ability to lead, coach, and build associate relationships
• Sound understanding of store operations and standards for success
• Strong communication skills (oral and written)
• Exceptional customer service skills
• Strong organizational skills
• Ability to analyze, create, and understand financial reports
• Demonstrated problem-solving abilities

Additional Information

At National Vision, you'll receive competitive pay, bonus opportunities, and a comprehensive benefits package including health & dental insurance, 401k retirement savings, flex spending account, generous paid time off, and more. We also offer training programs and access to educational courses, emphasizing internal promotions and career advancement.

We are an equal opportunity employer committed to diversity and inclusion.