Assistant Manager - Optical

Job Description

Maintain and exceed profit, sales, and performance targets.

Optimize and manage the eyeglass department to ensure operational excellence and adherence to company policies.

Promote and maintain high levels of customer satisfaction, ensuring all associates uphold these standards.

Ensure adherence to quality standards, oversee remakes, and enforce relevant policies.

Communicate regularly with the General Manager, District Manager, and Corporate Office, providing necessary store reports.

Implement and manage store promotions, advertising, and visual merchandising, ensuring all associates and doctors are informed of current promotions.

Supervise and motivate Opticians and CL Sales associates (or Receptionists), ensuring timely completion of daily tasks.

Assist the General Manager in forecasting staffing needs, recruiting, selecting, and retaining a skilled workforce.

Encourage associates to meet and exceed performance benchmarks.

Qualifications

Optical sales experience is required.

Supervisory experience is preferred.

Proven ability to lead, coach, and build strong relationships with associates.

Sound understanding of store operations and standards for success.

Exceptional communication skills, both oral and written.

Strong organizational skills for managing tasks and tracking progress.

Ability to analyze and interpret financial reports.

Demonstrated problem-solving skills for addressing various workplace challenges.

Additional Information

Competitive compensation, bonus opportunities, and a comprehensive benefits package are offered.

Benefits include health and dental insurance, 401(k) retirement savings plan, flexible spending account, generous paid time off, and company holidays.

Parental leave, employee eyewear discount, and overtime pay may be applicable.

Training programs and access to educational courses are available.

The company values internal promotions and career advancement opportunities.