Assistant Manager - Optical

About the role

The Assistant Eyeglass Manager oversees and achieves profit, sales, and performance goals. They manage the eyeglass department to ensure efficiency and compliance with company policies. They also provide outstanding customer service, maintain quality standards, and communicate effectively with various stakeholders.

Responsibilities

• Maintain and achieve profit, sales, and performance goals
• Optimize and oversee the eyeglass department
• Ensure efficient customer service and associate performance
• Enforce policies and standards for quality
• Communicate with the General Manager, District Manager, and Corporate Office
• Manage store promotions, advertising, and visual merchandising
• Supervise and motivate Opticians and CL Sales associates
• Forecast staffing needs, recruit, select, and retain a high-caliber staff
• Motivate associates to exceed performance standards

Qualifications

• Optical sales experience
• Supervising experience preferred
• Proven leadership and coaching abilities
• Understanding of store operations and standards for success
• Strong communication skills (oral and written)
• Exceptional customer service skills
• Strong organizational skills
• Ability to analyze and create financial reports
• Demonstrated problem-solving skills

Benefits

• Health & Dental Insurance
• 401(k) Retirement Savings Plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable
• Training programs and access to educational courses
• Emphasis on internal promotions and career advancement

Pay

Competitive pay and bonus opportunities are offered.

Schedule

Hours vary based on store location and operational needs.