Assistant Manager - Optical

About the Company

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. Working at Eyeglass World also means you are part of National Vision, a larger family of brands committed to making quality eye care and eyewear more affordable and accessible. As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive exceptional eye care and shopping experiences. Note: All stores are closed on Sundays.

Responsibilities

• Drive and achieve profit, sales, and performance goals according to National Vision standards.
• Monitor sales results against budgeted targets.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same-day service using the “Ready When Promised” production board.
• Communicate with the General Manager, District Manager, and Corporate Office, providing store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serve as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensure timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume, including recruiting, selecting, and retaining high-caliber staff.
• Motivate associates to exceed performance standards.

Requirements

• Optical sales experience.
• Supervising experience is preferred.
• Proficient computer skills.
• Proven ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective team management.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Benefits

• Competitive pay and bonus opportunities.
• Health & Dental Insurance.
• 401k Retirement Savings.
• Flex Spending Account.
• Generous Paid Time Off & Company Holidays.
• Parental Leave.
• Employee Eyewear Discount.
• Training Programs to develop skills and knowledge.
• Educational Courses supporting personal and professional development.
• Internal Promotions with opportunities for long-term career growth.