Assistant Manager - Optical

About the role

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. Working at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all. As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style. Join us today and see your future clearly!

Responsibilities

• Drive and achieve profit, sales and performance goals according to National Vision standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

• Optical sales experience.
• Supervising experience is preferred.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.
• Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

Schedule

Sundays are closed – you enjoy every Sunday off.