Assistant Manager - Optical

America's Best is part of National Vision, one of the largest optical retailers in the United States, with over 1,000 stores. Each location combines eyewear and eye care into one experience at a single low price. At National Vision, we help make quality eye care and eyewear more affordable and accessible.

Responsibilities

• Monitor and achieve profit, sales, and performance goals (e.g., reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met, review remakes, and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores, the Receptionist) and ensure timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining high-caliber staff.
• Motivate associates to exceed performance standards.

Requirements

• Optical sales experience.
• Supervising experience is preferred.
• Proven ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable
• Training programs and access to educational courses
• Emphasis on internal promotions and career advancement

All stores are closed on Sundays.