Assistant Manager, Old Orchard Center

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have In This Role, You'll Have The Opportunity To Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

Responsibilities

• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Requirements

• 1+ year retail management experience (preferred)
• Bridges a hospitality mindset when connecting with customers and associates
• Technology proficient and able to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Qualifications

• Education: High school diploma or equivalent
• Experience: 1+ year retail management experience (preferred)

Skills

• Customer service skills
• Leadership skills
• Technology proficiency
• Business acumen

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Pay

$19.00 - $23.75 hourly USD

Schedule

Regular/Full time