Assistant Center Manager

Responsibilities

• Maintain center production goals.
• Monitor net yields and implement improvement plans as required.
• Meet daily, weekly and monthly deadlines and maintain operational records.
• Independently determine center labor usage to meet business needs.
• Support meeting the established center production goals.
• Manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment.
• Ensure efficient donor flow throughout the center.
• Identify problem areas and implement corrective action as needed.
• Ensure compliance with all Company SOPs and applicable federal, state and local regulations.
• Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.
• Responsible for all aspects of financial oversight in the absence of the center manager.
• Collaborate with center manager to support the center philosophy of continuous improvement.
• Collect and analyze data to maintain and improve center quality, efficiency and profitability.
• Implement effective corrective action plans when appropriate.
• Aid in quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.
• Aid in all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits.
• Follow all HSE and OSHA policies and procedures.
• Ensure the center and all employees comply with OSHA regulations and training.
• Maintain clean efficient work environment and ensure center has sufficient operating supplies and forms.
• Conduct routine internal procedures and documentation audits.
• Support facility maintenance to highest safety, compliance and cleanliness standards.
• Partner with corporate facilities to ensure center compliance at all times.
• Manage effectively employee turnover within center operations.
• Adhere to HR policies and practices through fair and equitable treatment of all employees.
• Communicate effectively with HR to ensure compliance.
• Support all marketing and advertising to ensure effectively executing programs for desired results.
• Make applicable recommendations to improve effectiveness.
• Represent the Company and center in the community and with other business, local publications and vendors.
• Maintain confidentiality of all personnel, donor and center information.
• Perform other job-related duties as assigned.

Qualifications

• Bachelor’s Degree preferred
• Equivalent combination of education and professional work experience required
• Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR Completion of CSL Plasma Leadership Development program
• Company Technical Training Certification