Assistant Manager - OKC Outlets, Hollister

About the role

The Assistant Manager role is a multifaceted position that combines elements of business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing top-tier customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant Managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruitment, training, engagement, and development. The role expects employees to consistently bring their best selves.

Responsibilities

• Perform Opening and Closing Routines
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
• Conduct staffing and scheduling operations and payroll management
• Train and develop the non-management staff
• Demonstrate product knowledge and brand awareness, while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets & perform inventory control
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Represent the Brand and Exemplify Company Culture and Values

Qualifications

To be considered for this role, candidates should have a strong background in retail operations, customer service, and team leadership. A bachelor's degree in Business Administration, Marketing, or a related field is preferred, but not required. Previous experience as an Assistant Manager or a similar role is highly desirable. Strong analytical skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team are essential. A positive attitude and a commitment to excellence are also crucial.