Assistant Manager of Medical Services
Care Coordination
- Coordinates care with community providers and other providers within the clinic to ensure youth patient needs are being supported
- Connects and empowers patients to access identified resources and assists in navigating systems of specialty care to meet identified needs
- Communicates appropriate clinical information as needed to complete referrals in a timely manner
- Aids in grant reporting and deliverables
- Responsible for accurate data collection and documentation
- Helps maintain and build relationships with new and existing community partners
QMAP Oversight
- Providing or assisting with in-house QMAP training
- Weekly auditing of documentation and QMAP errors, in tandem with other supporting staff
- Aiding and/or maintaining accountability regarding weekly medication counts
- Communication between providers, Urban Peak medical clinic, and case managers for coordination of care
- Creating MAR and profile sheets and supporting clients in medication refills and adherence to Urban Peak's medication compliance policies
- Maintenance of QMAP policies and documentation
Administrative Support
- Quality control of digital and physical medical documentation and maintenance of clinical information and patient records
- Maintenance of clinical supply inventory and assistance with ordering
Who You Are
A bachelor's degree in counseling, social work, psychology, or a related science/health field AND four (4) years' experience working with youth/adolescents OR Medical Assistant Certification from a Committee on Accreditation of Allied Health Education Programs (CAAHEP) accredited college AND minimum of four (4) years of experience working with youth or related experience; or an equivalent combination of education and experience.
QMAP certified
Exemplary organization skills and ability to prioritize organizational needs
HIPAA and OSHA compliance
Intermediate level computer competency
Ability to work independently and function collaboratively as a team member
Attention to detail
Ability to communicate effectively and professionally, both in writing and orally
Preferred Experience working as a Care Coordinator, Case Manager [in a medical clinic setting], Patient Navigator, and/or Medical Assistant
Understanding of the provision of and commitment to trauma-informed care and positive youth development
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL) preferred but not required. *(Preferred certified bilingual)*
Lived experience reflective of the youth we serve is encouraged but not required.
Team-oriented and able to coordinate with various departments and staff.
Computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
Must be insurable as a driver on Urban Peak's auto liability policy to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and an approved personal vehicle.
Ability to pass both federal and state background checks.
Ability to pass pre-employment TB Screening and a pre-employment physical examination.
Provide proof of education (HS Diploma OR Official Transcripts)
What You Will Do
What We Offer
Salary: $ 65,000 / annual
Shift Schedule: Monday through Fridays 9AM -- 5PM
100% Employer paid Medical and Dental plans - Buy-up plans available
Vision Plan
Flexible Spending Plan -- Health & Dependent Care
| Critical Care & Hospitalization
Ancillary Plan
Employer paid Basic Life and AD&D
Employee Voluntary Life Insurance
Employer paid Short-Term and Long-Term Disability
Colorado Paid Famli Leave
Private Plan -- Employee / Employer Split @ 50%
403(b) Retirement Plan with 2% Agency Match
Employer paid RTD Eco Pass 10
Paid Holidays 48
Paid Sick Time 120
Paid Vacation to start on an accrual basis
Robust Employee Assistance Program
Second Language pay differential upon successfully passing language exam
Staff support for lateral growth through training and mentorship