Assistant Manager - Oak Park Mall, Hollister

About the role

The Assistant Manager role is a multifaceted position that combines elements of business strategy, operations, creativity, and people management.

Responsibilities

• Strategically drive sales results by analyzing the business and providing top-tier customer service.
• Oversee daily store operations, including opening and closing routines, and ensure efficiency in all store processes.
• Leverage creative expertise through floorset updates, styling recommendations, and product knowledge.
• Act as a talent leader, managing recruitment, training, engagement, and development of the non-management staff.
• Show up every day, embodying the best version of oneself and representing the brand and company culture.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision-making.
• Protect store assets and perform inventory control.
• Operate register/POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

Preferred qualifications include:

• Experience in retail operations and customer service.
• Strong organizational and leadership skills.
• Ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and POS systems.