Assistant Manager - Music Education

About the role

BachToRock is a family-owned, growing enterprise focused on the business of Music Education. We are seeking an Assistant Manager- Music Education to support the Site Director in the daily operations and responsibilities of the school.

Responsibilities

• Run the day-to-day music education operations of the school:
• Supervise arrival and departure of students
• Provide support to instructors as needed for teaching activities
• Maintain complex schedules of classes, staff, and students
• Administer daily enrollment, scheduling, retail sales and billing adjustments
• Affirm cleanliness of facility
• Responsible for timely opening and closing of the school, in conjunction with other management
• Provide exceptional customer service:
• Greet customers and students in a personable and courteous manner
• Proactively communicate operational information with customers
• Foster a positive environment where people feel welcome, acknowledged, appreciated and want to 'hang out'
• Support the expansion of the Music Education Business:
• Warmly greet prospective customers on the phone and in person
• Give facility tours
• Explain the BachToRock philosophy and method to prospective customers
• Stay up to date on continually updating B2R curriculum
• Follow up with prospective customers in person and over the phone
• Support external marketing events
• Aid in student recruitment and retention of private lessons, bands, classes, and camps
• Teach private lessons and group classes, as needed and approved by Site Director

Requirements

• Computer literate (Microsoft office)
• Can solve logistical challenges
• Effective time-management and organizational skills
• Ability to juggle multiple responsibilities at one time
• Great attention to detail
• Ability to work in very fast-paced environment
• Can work the hours required

Qualifications

• Bachelor's degree preferred but not required
• Business management and/or retail sales experience is preferred but not required

Benefits

• Safe Harbor 401k plan offered with employer match
• Continuing education through complimentary music lessons
• Complimentary snacks and refreshments to staff
• Discounts on musical equipment