Assistant Manager - MFM

About the role

We are seeking a motivated and experienced Assistant Minuteman Store Manager to support the operations of our retail store. The ideal candidate should possess strong Managership skills, a customer-centric mindset, and a passion for delivering exceptional retail experiences.

Responsibilities

• Support the Store Manager in driving sales growth, achieving revenue targets, and maximizing profitability.
• Aid in providing guidance and coaching to the store team, fostering a positive and productive work environment.
• Collaborate with the Store Manager to recruit, hire, train, and develop a high-performing store team, ensuring adherence to company policies and procedures.
• Assist in implementing strategies to enhance customer service, build customer loyalty, and create a welcoming shopping environment.
• Maintain accurate inventory records, oversee inventory management processes, and assist in placing orders to meet customer demand.
• Help analyze sales data, monitor key performance indicators, and take proactive measures to address sales trends and opportunities.
• Control operational costs, including labor expenses, supplies, and other operational expenditures, to meet budgetary goals.
• Foster compliance with company policies, procedures, and safety regulations to ensure a safe and secure environment for employees and customers.
• Contribute to store cleanliness, organization, and adherence to visual standards.
• Assist in addressing customer concerns, resolving issues, and providing exceptional customer service.
• Stay informed about industry trends, competitive landscape, and consumer preferences to support business strategies and drive innovation.
• Collaborate with the Store Manager and other departments to execute marketing initiatives, promotions, and support overall business objectives.

Qualifications

• Must have a people-first mentality; “Fast Friendly Service with a Smile”.
• High school diploma or equivalent. Some college coursework or a degree in Business Administration or a related field is a plus.
• Previous experience in a retail environment, preferably in a Managership or supervisory role.
• Strong Managership skills with the ability to work collaboratively and motivate a diverse team.
• Excellent interpersonal and communication skills to engage with customers, employees, and stakeholders.
• A customer-centric mindset with a focus on delivering exceptional service and creating positive shopping experiences.
• Understanding of retail operations, inventory management, and visual merchandising principles.
• Proficiency in using computer systems, point-of-sale (POS) software, and other retail-related tools.
• Knowledge of labor laws, regulations, and compliance requirements.
• Ability to multitask and effectively prioritize responsibilities in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.