Assistant Manager - Mesilla Valley Mall, Hollister
About the role
The Assistant Manager role at our company is designed to merge business strategy, operations, creativity, and people management. This position is responsible for driving sales results by analyzing the business and providing top-tier customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant Managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruitment, training, engagement, and development.
Responsibilities
- Perform Opening and Closing Routines
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
- Conduct staffing and scheduling operations and payroll management
- Train and develop the non-management staff
- Demonstrate product knowledge and brand awareness, while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets & perform inventory control
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Represent the Brand and Exemplify Company Culture and Values
Qualifications
To succeed in this role, candidates should have a strong background in retail management, proven leadership skills, and a passion for customer service. A degree in Business Administration, Marketing, or a related field is preferred, but not required. Experience in a similar role is highly valued.