Assistant Manager: Merchandising

Why You’ll Love World Market

• Over 60 years of design inspiration and global sourcing
• One of the largest assortments of international foods, beverages, and candy
• A unique shopping experience with a focus on authenticity, empowerment, and respect
• Flexible scheduling to support your lifestyle and work-life balance
• Up to 30% shopping discount for you and your designated shopper
• Teamwork that values each individual's contribution
• Wellness resources to help you perform at your best
• Recognition programs to celebrate your achievements
• Hands-on training for career growth
• Competitive benefits package including medical, dental, vision insurance, 401(k), and more

About the role

As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Requirements

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs
• Standing for extended periods, bending, climbing ladders, and lifting up to 40 lbs. as needed
• Minimum age: 21 years

Skills & Experience

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs
• Standing for extended periods, bending, climbing ladders, and lifting up to 40 lbs. as needed
• Minimum age: 21 years