Assistant Manager - Kitchen - #868
About the role
Do you have great attention-to-detail? Someone who can see allll the moving partz that come together to make a BIG project successful? If so, come join the fun and find success with us as a Kitchen Assistant Manager! Your day‑to‑day will be BUSY, but super rewarding, because you’re in the business of making SHEETZ happen, in the kitchen! While our customers might think their food and drinks just show up, you know better! In this role, you’ll work behind‑the‑scenes to ensure proper staffing, products, customer service, food prep and kitchen execution is in place to make every order PERFECTION! You’ll also have the chance to manage the entire food service program—including inventory, preparation, promotion, production, service, and sales—and step up as a leader of day‑to‑day operations in the Store Manager’s absence.
Responsibilities
- Back‑up the Store Manager by providing input on recruitment, selection, training, and performance management of store team members.
- Provide input into scheduling.
- Handle customer questions, complaints, and concerns in a timely manner.
- Monitor team compliance with Sheetz policies, procedures, and programs.
- Follow up on responses from customer service shops, QA audits, secret shops, and SMG surveys.
- Direct kitchen operations on recipes, proper portioning, and product rotation.
- Create build‑to’s and follow up on orders and store organization.
- Manage inventory and identify waste‑elimination opportunities to keep the store stocked.
- Impact cost savings by monitoring waste, expense, and variance.
- Oversee food service rollouts.
Qualifications
- Education: High School Diploma or GED required; two‑year degree in a business‑related field preferred.
- Experience: One year supervising others in a fast‑food, restaurant, retail, or convenience operation preferred.
- Licenses/Certifications: ServeSafe and any other legally required certifications.
Sheetz is committed to the full inclusion of all qualified individuals and will consider all applicants regardless of disability who can perform essential job duties with or without accommodations.
Benefits
- Quarterly employee bonuses based on company performance.
- Competitive salaries.
- Ample paid time off and parental leave.
- 401(k) matching and employee stock ownership.
- Limitless professional development and growth opportunities.
- Tuition reimbursement.
- Full medical, vision, and dental coverage.
- Snack discounts.
Pay
Additional $1.50 per hour for working 10 p.m. – 6 a.m.