Assistant Manager, King of Prussia

About the role

As an Assistant Manager at Charles Tyrwhitt, you'll be the right-hand to our Store Manager, helping steer the team to greatness. Your goal is to elevate both our people and our performance.

Responsibilities

• Motivate, coach, and inspire the team to smash KPIs, sales targets, and profits.
• Perfect the SGM concept (our sales game-changer) and make sure everyone else does too.
• Spot and maximize every sales opportunity—whether it's promotions, outfit building, or corporate events.
• Lead by example on the floor, coaching your team to be just as passionate and hands-on as you are.
• Cultivate an environment where the customer experience always comes first, ensuring the team’s product knowledge is sharp, promotions are on point, and feedback (like FEEFO) is constantly improving our service.
• Lead with heart by championing colleague engagement, focusing on improving retention and ensuring your team stays motivated and connected.
• Recognize and celebrate outstanding team performance and boost morale through platforms like The LINK.

Requirements

• Proven leadership skills that inspire others to reach new heights and take accountability.
• A customer service superstar with a passion for delivering an unforgettable shopping experience.
• A natural coach and motivator who knows how to lift up a team.
• Sharp commercial instincts with strong analytical skills.
• A relationship-builder who can network like a pro and seize opportunities to grow the business.
• Previous retail management experience is a must.

Qualifications

• Competitive compensation with a quarterly bonus based on team performance.
• Part-time paid time off and uniform allowance.
• Access to PayActiv - get paid for hours you’ve already worked!
• Employee discounts and a robust Employee Assistance Program to support your well-being.

Benefits

• A unique workplace culture in a privately-owned business - approachable senior leaders value your ideas and contributions.
• This is a salaried, full time role based in Pennsylvania, with a pay range of $55k-60k per year based on experience.

Pay

• The pay range for this role is $55k-60k per year based on experience.

Schedule

• This is a salaried, full time role based in Pennsylvania.

What We Offer

• A unique workplace culture in a privately-owned business - approachable senior leaders value your ideas and contributions.
• Competitive compensation with a quarterly bonus based on team performance.
• Part-time paid time off and uniform allowance.
• Access to PayActiv - get paid for hours you’ve already worked!
• Employee discounts and a robust Employee Assistance Program to support your well-being.

Who We Are

Charles Tyrwhitt is a privately-owned business that believes retail should be different and fun! We are passionate about making it easy and stylish for men to dress well. Our Assistant Managers are more than just team leaders; they are dynamic business owners. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our purpose is to “make it easy for men to dress well.”