Assistant Manager (Heavy Travel)

About the role

The Assistant Manager position at Parachute is a high-growth opportunity within a dynamic and innovative organization. The role involves overseeing daily operations, collaborating on strategic initiatives, leading by example, and fostering a positive environment for both staff and donors.

Responsibilities

• Own day-to-day operations by managing the donor floor and ensuring smooth donor flow and retention.
• Partner with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real-time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Requirements

• A high school diploma, GED equivalent, or higher education with 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Flexible to work both day and evening hours, weekends, holidays, and extended shifts as needed.

Qualifications

• A reliable problem solver who takes ownership and can creatively prioritize tasks.
• An empathetic communicator who adapts to different audiences and has strong conflict resolution skills.
• A data-driven decision maker who is metrics driven and has logical reasoning and decision-making skills.
• A development-minded individual who is self-aware, curious, has integrity, and has a track record of steep learning curves.

Who You Are Not

• Someone who isn’t excited to get their hands dirty.
• Someone who doesn’t thrive in an environment of continuous change.
• Someone who wants to clock in and clock out.

Benefits

Parachute offers a competitive salary range of up to $70K ($50K - $55K base + up to 25% monthly bonus), medical, dental, and vision insurance, and paid time off and company holidays.

Pay

$50K - $55K base + up to 25% monthly bonus

Schedule

This role requires 50%+ travel in addition to 8 weeks of paid training (accommodations provided).