Assistant Manager - Galleria at Sunset, Hollister
About the role
The Assistant Manager role is a comprehensive position that combines elements of business strategy, operations, creativity, and people management. The role involves driving sales results through strategic analysis and providing top-notch customer service. It includes overseeing daily store operations, such as opening and closing routines, and enhancing efficiency across all store processes. The Assistant Manager leverages their creative skills through floorset updates, styling recommendations, and product knowledge. They also serve as talent leaders, managing recruitment, training, engagement, and development efforts. The role requires consistent performance and an ongoing commitment to the company's values and culture.
Responsibilities
- Perform Opening and Closing Routines
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
- Conduct staffing and scheduling operations and payroll management
- Train and develop the non-management staff
- Demonstrate product knowledge and brand awareness, while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets & perform inventory control
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Represent the Brand and Exemplify Company Culture and Values
Qualifications
To succeed in this role, candidates should possess a strong background in retail operations, customer service, and leadership. A bachelor's degree in a related field is preferred, but not required. Experience in a similar role, preferably within the same industry, is highly valued. Strong organizational and analytical skills, along with the ability to manage multiple tasks effectively, are essential. Proficiency in Microsoft Office and familiarity with POS systems are also beneficial.