Assistant Manager - FT-156

About the Role

FullSpeed Automotive, a leading multi-brand automotive service platform with locations nationwide, is seeking an Assistant Manager to support daily operations and ensure exceptional customer experiences. This hands-on role involves leading a team, managing store operations, and maintaining high standards of service quality and safety. It’s an ideal opportunity for those looking to grow into store leadership while working for a trusted brand.

Responsibilities

• Team Leadership & Supervision: Support the Store Manager in daily operations, lead in their absence, coach and train technicians and service advisors, assist with scheduling, onboard new team members, and foster a positive work environment.
• Customer Experience & Sales: Greet customers, explain services, recommend additional services based on vehicle needs, resolve customer concerns, and build repeat business through excellent service.
• Store & Shop Operations: Assist with opening/closing procedures, cash handling, inventory management, maintain cleanliness and organization, ensure compliance with safety protocols and company policies, and track key performance metrics.
• Quality & Safety: Ensure services meet brand and manufacturer standards, conduct quality checks, promote a safety-first culture, and address maintenance needs for shop equipment and facilities.

Qualifications

• Required:
  • 1+ years of experience in retail, automotive service, or customer-facing leadership.
  • Strong communication and interpersonal skills.
  • Comfortable in a fast-paced, hands-on environment, including service bay work.
  • Basic math, cash-handling, and POS/inventory system skills.
  • Valid driver's license with a clean record.
  • Ability to stand for extended periods and lift up to 50 lbs.
  • Flexible availability, including weekends and holidays.
  • High school diploma or equivalent.
• Preferred:
  • Prior experience in quick-lube, automotive service, or related industry.
  • Basic knowledge of automotive maintenance services.
  • Experience supervising or training team members.
  • ASE certification(s) or willingness to obtain.