Assistant Manager - FT-1020
About the role
FullSpeed Automotive is one of the largest multi-brand automotive service platforms in the country, operating locations nationwide under brands customers know and trust. Every great customer experience starts at the store level — and the Assistant Manager plays a critical role in making that happen every single day. The Assistant Manager supports the Store Manager in leading day-to-day operations, ensuring the team delivers fast, friendly, and high-quality automotive service while maintaining a safe, clean, and well-run location. This role is hands-on — splitting time between the service bay, the front counter, and the back office — and is a key developmental step for those looking to grow into store leadership. We are looking for someone who leads by example, takes pride in a job done right, and genuinely enjoys building a team that customers and coworkers can count on.
Responsibilities
- Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
- Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
- Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
- Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
- Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
- Greet customers, explain services, and ensure every visit reflects FullSpeed Automotive's commitment to speed, quality, and trust.