Assistant manager: Freight Flow

About Us

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

Benefits

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth
• Medical, Dental, and Vision Insurance (eligibility applies)
• 401(k) Savings Plan (full-time and part-time associates eligible after three months of service)
• Employee Assistance Program
• Life Insurance, Flexible Spending, Commuter Benefits (for full-time employees after 30 days of continuous employment)

Responsibilities

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Requirements

• Proven experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in-the-moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem-solving
• Sound decision-making skills
• Effective delegation and validation skills
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years