Assistant Manager Facility Operations Rancho Cucamonga, CA

Key Responsibilities

• Possess new business opportunities, develop client relationships, and meet or exceed individual and center sales goals.
• Execute sales strategies for leagues, tournaments, rentals, events, and re-bookings.
• Build and maintain strong relationships with team captains, players, customers, and local soccer organizations.
• Focus on customer experience, retention, and re-engagement of current and past players.
• Assist in planning, monitoring, scheduling, and managing all soccer programs to ensure smooth operations and strong customer service.
• Support the General Manager with day-to-day center operations, staff supervision, and delegated projects.
• Participate in hiring, onboarding, training, coaching, and performance reviews of staff members.
• Help train and supervise center employees to ensure operational standards are met.
• Attend weekly management and staff meetings to support strong communication across the team.
• Assist with league nights, tournaments, rentals, events, and facility coverage as needed.

Qualifications

• Minimum of 3 years of sales, management, or leadership experience, preferably within soccer, sports, hospitality, events, or facility operations.
• Strong understanding of the soccer industry and the local soccer market.
• Passionate about soccer, customer service, and community-building.
• Assertive, energetic, organized, punctual, and motivated to help grow the business.
• Strong relationship management skills with the ability to connect with customers, players, captains, staff, and local partners.
• Excellent communication skills and the ability to build rapport quickly.
• Able to plan, organize, and execute the work required to run a successful soccer center.
• Flexible schedule required, including evenings, weekends, and event coverage.
• Spanish language skills are highly valued.
• College degree strongly preferred.

Compensation And Benefits

• $22.50 / hour
• Bonus opportunities
• Opportunity to grow within a rapidly expanding soccer and sports facility business.