Assistant Manager DTWMM

About the role

The Tech Ops Station Supervisor oversees and coordinates all maintenance activities at their location, ensuring regulatory compliance and maximizing productivity. They must set a standard of excellence through actions and decisions, fostering a culture of responsibility and high achievement.

Responsibilities

• Provide leadership and direction to maintenance organization, including MX, GSE, FX, JL where applicable, and labor workforce to maximize productivity and output in accordance with collective bargaining agreements while ensuring necessary resources are available
• Ensure safety and security of aircraft and operations
• Execute station performance goals, environmental goals, and objectives aligning with divisional and company goals
• Ensure regulatory compliance of Technical Operations activities to achieve maximum productivity and cost control
• Track and analyze station performance
• Order and secure required station supplies, process monthly invoices, and manage local budget
• Support investigations into performance, safety, complaints, and other work-related issues
• Interface with regulatory authorities, airport authorities, vendors, and local government to ensure regulatory compliance of Technical Operations activities
• Maintain regular and prompt communication, including attending local meetings, town halls, RAP sessions, e-mail/voicemail follow-up, and incident reports
• Maintain a high level of awareness of operational, financial, compliance, safety, and employee relations
• Report status of operations, highlighting significant events to Senior leadership while providing direction to assigned station personnel to ensure divisional objectives are achieved

Qualifications

• Bachelor's degree or related experience in Electronic, Mechanical, or related field
• FAA Airframe & Powerplant License 3 required
• Minimum one year experience in a Supervisory role
• Working knowledge of technical operations policies and procedures
• Written and oral communication skills
• Extensive knowledge of aircraft maintenance operations and applicable FAA regulations
• Valid driver’s license
• Legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred Qualifications

• Master's degree or related experience
• Lever Six Sigma Certified Green Belt or Black Belt
• Experience supervising a unionized workforce in Technical Operations division
• Proficient in scheduling, eTA, and performance management system to support front line employees, and colleagues
• Strong written and oral communication skills
• Strong skills in conflict resolution and decision-making
• Proficient in appropriate work group and office productivity software
• Principles of project management

Pay

The base pay range for this role is $134,663.40 to $164,588.60. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

Benefits

• Medical
• Dental
• Vision
• Life
• Accident & Disability
• Parental Leave
• Employee Assistance Program
• Commuter
• Paid Holidays
• Paid Time Off
• 401(k)
• Flight Privileges

United Airlines is an Equal Opportunity Employer

We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities.