Assistant Manager - Charleston

About the role

As an Assistant Manager, you will provide leadership support in the absence of the General Manager. You will balance your time between working with clients, supporting leadership initiatives, sales coaching, training, and talent acquisition. You will work in close partnership with the General Manager to achieve the store’s sales goals, build client relationships, and become an expert in educating clients on each of our iconic product's story and details.

Responsibilities

• Grow your business on a weekly basis by utilizing company programs and tools to manage the full client lifecycle to meet and exceed your sales goals.
• Aid in maintaining the store’s design and visual standards using merchandising guidelines.
• Create client floor plans and design presentations.
• Travel for in-home client consultations and visits to local trade professionals.
• Attend store meetings, product training, and utilize the Design Within Reach website and catalog to increase product and design knowledge as well as industry awareness.
• Directly manage all Sales Assistants and Studio Interns.

Requirements

• Retail management experience preferred
• Ability to build relationships and trust with direct reports, peers, and studio clientele
• Proficiency with MS Office software, web navigation, and 3-D rendering programs
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements

Qualifications

• High school diploma or equivalent
• At least 2 years of retail experience
• Experience in customer service and sales
• Strong organizational and communication skills

Skills

• Customer service
• Sales
• Merchandising
• Leadership

Benefits

• Competitive base salary with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Self-managed vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Pay

Competitive base salary with commission on shipped items

Schedule

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)