Assistant Manager - Broadway Plaza, Hollister

About the role

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, handling recruiting, training, engagement, and development. With a promote-from-within philosophy, Assistant Managers build upon their foundation and have opportunities to grow into future leaders.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations, including payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision-making.
• Protect store assets and perform inventory control.
• Operate register/point-of-sale systems.
• Fulfill OMNI channel orders.
• Represent the brand and exemplify company culture and values.