Assistant Manager, Beverage

Benefits

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see the full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.

Responsibilities

• Oversee all food and beverage staff
• Analyze food and beverage data
• Identify and define business needs and implement solutions that may result in beneficial changes in restaurant operation, improve customer interaction, reduce costs or generate additional revenue
• Work in conjunction with the Beverage Manager and direct the development and administration of controls for all phases of the department in an economical and profitable manner while maintaining established standards
• Assist with menu item changes based on product mix reviews and guest feedback
• Ensure that the department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events
• Institute cost‑control procedures and standards of performance
• Counsel, guide, train, and instruct assigned personnel in the proper performance of their duties
• Work with manual and automated systems and develop or implement procedures, formats, budgets, testing, training and documentation
• Manage staff replacement within the guidelines of the department
• Develop and implement operating standards where necessary
• Communicate with management, other departments, and designated personnel to address the needs of the POS system
• Provide project leadership and project management as assigned
• Act immediately on all customer complaints to ensure a correction is made whenever possible
• Assist in guest security – authorized guests only are utilizing the bars

Qualifications

• Bachelor of Arts in Food & Beverage Management or related field (or equivalent combination of education and/or work experience)
• Three to five (3‑5) years of restaurant/lounge supervisory experience preferred
• TIPS certification
• Basic mathematical skills (addition, subtraction, multiplication, division) relevant to the position
• Proficient knowledge of Microsoft Excel and Microsoft Word
• Working knowledge of InfoGenesis preferred

Work Environment

• Must be able to work in a smoking environment
• Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
• Specific vision abilities required include close, distance, color, peripheral vision and depth perception
• Position requires bending, lifting and carrying supplies and equipment up to 50 pounds; with assistance, lifting or carrying items in excess of 50 pounds, and pushing or pulling carts and/or furniture weighing several hundred pounds

Background Check Requirements

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended. These background checks may include, but are not limited to: credit check, criminal background check, and drug screen.

Employment Preference

The Company gives preference in all employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American tribes who meet the job requirements.