Assistant Manager - Aventura Mall, Hollister
About the role
The Assistant Manager role is a multifaceted position that combines elements of business strategy, operations, creativity, and people management. The role involves driving sales results through strategic analysis and providing exceptional customer service. It includes overseeing daily store operations, such as opening and closing routines, and enhancing efficiency across all store processes. Additionally, Assistant Managers utilize their creative skills to update floorsets, provide styling recommendations, and enhance product knowledge. They also serve as talent leaders, managing recruitment, training, engagement, and development efforts.
Responsibilities
- Perform Opening and Closing Routines
- Supervise Salesfloor & Stockroom, Ensuring Excellent Customer Service & Seamless Operations
- Conduct Staffing and Scheduling Operations and Payroll Management
- Train and Develop Non-Management Staff
- Demonstrate Product Knowledge and Brand Awareness, While Driving Sales
- Build and Maintain Visual Displays
- Analyze Reporting to Inform Decision Making
- Protect Store Assets & Perform Inventory Control
- Operate Register/Point of Sale Systems
- Fulfill OMNI Channel Orders
- Represent the Brand and Exemplify Company Culture and Values
Qualifications
To be considered for this role, candidates should possess a strong background in retail operations, customer service, and leadership. A bachelor's degree in a related field is preferred, but not required. Previous experience as an Assistant Manager or similar role is highly desirable. Strong organizational, communication, and problem-solving skills are essential. A passion for the brand and a commitment to excellence are also critical.