Assistant Manager

Responsibilities

• Motivate and encourage Leasing Consultants in leasing tasks.
• Compile, understand, and utilize market information on an ongoing basis.
• Prepare for advancement to Property Manager.
• Collect rent in a timely manner, ensuring all revenue data is posted correctly in the accounting system.
• File evictions when applicable, and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary, ensuring proof of income and applications are within community qualification guidelines.
• Audit move-ins and ensure all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents' current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before they are escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Assist with taking escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with the property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist the Property Manager with hosting resident functions and maximizing resident renewals.

Qualifications

• Valid Drivers License
• 1+ experience in property management or real estate preferred
• High school diploma must be held, post-secondary preferred in units in business, or property management.

Skills, Knowledge And Abilities

• Demonstrate excellent computer skills, verbal, math, and reasoning skills.
• Demonstrate strong negotiating and sales abilities.
• Possess strong leadership, interpersonal, and organizational skills.
• Possess effective time management skills and attention to detail.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Knowledge of Internet, Email, and social media as it pertains to marketing of community.
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
• Knowledge of business practices and principles.
• Ability to handle multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently as well as collaboratively in a team environment.
• Flexible to work evenings, weekends, and holidays as needed.

Benefits

• Full-time, career-track positions
• Competitive pay
• Health, dental, vision, and life insurance
• Housing discounts
• Vacation
• Paid holidays
• Exceptional 401k plan with employer match