Assistant Manager
Wonder · Philadelphia, PA · 1 mo ago
OTHR$62k/yrFull-time
About the Role
As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day‑to‑day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.
Responsibilities
- Assist the Senior Operations Leader in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Aid the Senior Operations Leader in achieving operational goals and budget targets.
- Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
- Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines.
- Commit to ongoing training and development in both kitchen and dining‑room operations to uphold standards and guidelines.
- Maintain consistent adherence to food safety and security standards.
- Ensure all team members deliver best‑in‑class customer service.
Experience
- At least two years of restaurant supervisor or management experience (Assistant Manager, Restaurant Manager, etc.) in a high‑volume Quick Service Restaurant (QSR) or full‑service restaurant.
- Demonstrated ability to effectively manage and develop teams of 15+ members.
- Ability to lead and motivate a team in a fast‑paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team player.
Requirements
- Must be 21 years old and legally authorized to work in the US.
- Must be able to lift 50 pounds.
- Must be able to stand for a full shift while working.
- Must have open availability, including night and weekend availability.
- Food Manager Certificate as required by State, County or Local Health Departments.
Pay
Salary Range: $62,000 per year – $71,500 per year
Location: Philadelphia, PA
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer‑paid Life Insurance
- 401(k) Retirement Plan
- Employer match for Health Savings Account (HSA)
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
- Note: Some benefits vary by state and depend on the number of hours worked.