Assistant Manager

About the role

Dive into an Exciting Career at Splash In as an Assistant Manager at our brand new site in Upper Marlboro, MD!

Splash In, part of the Wills Group family, is a Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship. We’re making a splash in the car wash industry and looking for a Tunnel Car Wash Assistant Manager to join our growing team.

Responsibilities

• Oversee daily operations including task execution, membership sales, and facility cleanliness.
• Ensure equipment reliability through routine maintenance and timely repairs.
• Build a positive team environment and train team members in sales and operations.
• Resolve customer concerns and maintain high satisfaction ratings.
• Drive membership and wash sales through strong customer engagement and sales strategies.
• Maintain financial oversight by monitoring revenue, expenses, and margins while identifying opportunities for improvement.
• Utilize and train the team on POS systems and operational software.

Qualifications

• A high school diploma - or - ability to complete employer-paid GED program required; an associate or bachelor’s degree preferred.
• 1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations.
• Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus.
• Comfort using POS systems, computers, and operational software.
• Flexibility to work weekends, holidays, and in varying weather conditions.
• Experience with inventory management, financial analysis, sales, and marketing.

Bonus Skills

• Strong leadership and motivational abilities.
• Excellent customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Clear communication with employees, customers, and management.

Benefits

• Paid Time Off: Up to 3 weeks of vacation, sick, and personal leave plus 8 holidays with bonus pay when worked.
• Community Engagement: 2 paid community service days annually.
• Parental Leave: Support for new parents.
• Education and Development: Tuition reimbursement and professional development programs.
• Financial Well-being: 401(k) with employer match and financial planning support.
• Healthcare: Medical, dental, and vision plans with HSA options.
• Insurance: Pet insurance, life insurance, and disability coverage.
• Career Growth: Advancement opportunities across the Mid-Atlantic region.
• Employee Perks: Free coffee and beverages, fresh food discounts at Dash In stores, and discounted car wash memberships.
• Exclusive Discounts: Theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

What’s in It for You

At Splash In, we’re about more than just a paycheck. We value learning, contributing, and making an impact while supporting a family-friendly culture that works hard, plays hard, and gives back to the community.

Full-Time Benefits

• Paid Time Off: Up to 3 weeks of vacation, sick, and personal leave plus 8 holidays with bonus pay when worked.
• Community Engagement: 2 paid community service days annually.
• Parental Leave: Support for new parents.
• Education and Development: Tuition reimbursement and professional development programs.
• Financial Well-being: 401(k) with employer match and financial planning support.
• Healthcare: Medical, dental, and vision plans with HSA options.
• Insurance: Pet insurance, life insurance, and disability coverage.
• Career Growth: Advancement opportunities across the Mid-Atlantic region.
• Employee Perks: Free coffee and beverages, fresh food discounts at Dash In stores, and discounted car wash memberships.
• Exclusive Discounts: Theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Equal Opportunity Employer

Splash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.