Assistant Manager

About the role

Vitality Bowls is seeking a dynamic and enthusiastic individual to join our team as a Manager. This position involves a variety of responsibilities including managing shifts, delegating tasks, restocking the register, taking deposits, assisting with inventory management, and leading the team.

Responsibilities

• Act as manager when manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Aid in managing inventory and placing orders
• Aid in writing the schedule and collecting information from employees about schedule issues
• Lead the team, ensuring food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, ensuring the customer is happy
• Accept deliveries, verifying completeness and accuracy of orders or issuing refunds if necessary
• Communicate with managers/owners about inventory status, employee performance, and new ideas
• Manage the break schedule, ensuring employees are arriving on time and taking appropriate breaks
• Attend Management Meetings
• Communicate with managers/owners about new ideas, such as better methods to improve efficiency, safety, and new recipe ideas
• Assist with interviews, evaluations, and training
• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls, and take orders over the phone
• Have a thorough knowledge of the food and recipes, and be able to follow recipes and make food in a timely and sanitary manner
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and putting away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Pitch in and work as a team
• Track food quality
• Handle special circumstances
• Communicate effectively with coworkers and managers
• Become food certified
• Must be able to handle a basic computer, POS system, handle cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly, and have a sense of urgency
• Maintain a clean and work-appropriate personal appearance
• Come to work with a positive attitude and be willing to work well with others
• Leadership abilities and management experience a plus
• Restaurant experience a plus

Qualifications

• Competitive salary
• Employee discounts
• Opportunity for advancement

Skills

• Excellent customer service
• Knowledge of Vitality Bowls menu and preparation methods
• Understanding of nutritional values of ingredients
• Effective communication skills
• Teamwork and leadership abilities
• Basic computer and POS system skills
• Handling cash and credit cards
• Sanitation and safety practices
• Positive attitude and punctuality

Benefits

• 401(k)

Pay

Competitive salary

Schedule

Flexible schedule to accommodate the needs of the business and the individual