Assistant Manager
val's services · Columbia, IL · Yesterday
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service in vehicle maintenance. Your responsibilities include performing oil changes and car services, supervising daily operations, training new team members, and ensuring adherence to company policies. You will build customer loyalty through excellent service, develop weekly work schedules, assist with inventory management, and maintain a safe, organized environment by conducting store audits. You will also open and close the center, following safety protocols, and lead team development efforts. Qualifications & Skills: Prior supervisory experience in retail or service environments, strong customer service skills, ability to work efficiently in a fast-paced setting, and proficiency in using KPI data for performance monitoring. Candidates should have a high school diploma or equivalent, and be able to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled environments. Flexibility in scheduling, including weekends, is preferred. Benefits & Opportunities: Competitive weekly pay, career advancement training with potential to become a Service Center Manager, educational assistance, health benefits, paid time off, employee assistance programs, uniforms, discounts, and 401(k) matching. The role offers a supportive environment focused on personal growth and success.