Assistant Manager

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing schedules, assisting with inventory, and maintaining a safe, organized environment through store audits. You will also help build a high-performance team that differentiates the service experience. Key Responsibilities Perform vehicle maintenance services and educate customers on vehicle careSupervise daily operations, train new team members, and promote team developmentEnsure excellent customer service to foster loyalty and repeat businessDevelop weekly work schedules, manage inventory, and assist with store auditsOpen and close the service center, adhering to safety protocols Qualifications & Skills Minimum 1 year of supervisory experience, preferably in retail or service sectorsStrong customer service skills and ability to build customer loyaltyExperience working in fast-paced environments and making sound judgments under pressureAbility to analyze KPI data to monitor performance and identify improvementsHigh School Diploma or equivalent; English fluency requiredPhysical ability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled settings Benefits & Development: Offers weekly pay, career growth opportunities, debt-free education options, health benefits, employee assistance, uniforms, discounts, and 401(k) matching. Emphasizes a supportive environment that values individual contributions and personal goals.