Assistant Manager
val's services · Rome, NY · 2 wk ago
OTHRFull-time
About the role
As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training team members, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing staff schedules, assisting with inventory, and maintaining a safe, organized work environment. You will help build a high-performance team that delivers quick, trusted service, fostering customer loyalty and operational efficiency.
Responsibilities
- Leading daily operations
- Supervising and training team members
- Ensuring exceptional customer service
- Performing oil changes and vehicle maintenance
- Educating guests
- Managing staff schedules
- Assisting with inventory
- Maintaining a safe, organized work environment
- Building a high‑performance team that delivers quick, trusted service
- Fostering customer loyalty and operational efficiency
Qualifications
- At least 1 year of supervisory experience (preferably in retail or service settings)
- High school diploma or equivalent
- Ability to stand for long periods
- Ability to lift up to 50 pounds
- Ability to work in non‑climate‑controlled environments
Skills
- Customer service mindset
- Ability to make sound decisions under pressure
- Strong communication skills
- Familiarity with KPI data
- Schedule flexibility
Benefits
- Competitive weekly pay
- Opportunities for career advancement to Service Center Manager
- Debt‑free education benefits
- Health coverage
- Paid time off
- Employee perks such as discounts and 401(k) matching
- Training and support to help you succeed
- Emphasis on personal growth and teamwork