Assistant Manager
val's services · Lancaster, OH · 5 days ago
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help develop your team and ensure adherence to company policies. Key Duties Performing vehicle maintenance and educating guests on servicesSupervising daily operations and training team membersBuilding customer loyalty through service excellenceManaging employee schedules and inventoryEnsuring safety, cleanliness, and compliance standardsLeading store opening and closing procedures Qualifications & Skills: Candidates need at least 1 year of supervisory experience in a retail or service environment, a customer service mindset, ability to work in a fast-paced setting, and proficiency in KPI data analysis. Requirements include high school diploma or equivalent, physical ability to stand, lift up to 50 pounds, and work in non-climate-controlled environments. Flexibility for weekend work is preferred. Benefits: Competitive weekly pay, opportunities for career growth, debt-free education options, health coverage, employee assistance programs, uniforms, discounts, and 401(k) with match. The organization values diversity and provides accommodations for applicants with disabilities.