Assistant Manager

About the role

This position supports and assists the unit manager in various operational tasks, supervises, coaches, trains, and manages employees, and ensures efficient service and administrative management.

Responsibilities

• Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees.
• Conducts or delegates daily pre-service.
• Maintains schedules in payroll/time and attendance system.
• Oversees student manager program – tracking attendance issues and implementing disciplinary actions.
• Maintains and updates unit checklists for all stations and employees.
• Maintains micros system or operating system for the unit.
• Ensures efficiency in ordering, receiving, and storage process for the unit.
• Works with Unit Manager and Executive Chef to align unit with company’s culinary vision.
• Assures excellence in food production aspects including safety and sanitation, recipe changes, and product development.
• Establishes customer service expectations for the unit including staff training and processes to gather and respond to customer feedback.

Requirements

Associate’s degree or higher in food service or related field. Two years progressively responsible experience managing a similar food service operation. Experience in a high-volume food service establishment preferred.

Qualifications

Equivalent education/experience will substitute for minimum qualifications.

Skills

Hands-on understanding of multi-unit operations, customer service, and administrative management.

Benefits

N/A

Pay

The anticipated minimum range for yearly compensation for the position is $50,000 and the maximum is $60,000. This role is also eligible for a yearly individual goal bonus program, and restaurant operation bonus program along with receiving yearly performance based increases that are subject to change or end at any point in time.

Schedule

This is a full-time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, including 1 weekend day and can include weekends, evenings, and late-night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required.