Jobs · OTHR · Georgia

Assistant Manager

Twin Peaks Restaurants · Atlanta, GA · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections:

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real content. The posting includes: General Purpose (About the role), Essential Duties and Responsibilities (Responsibilities), Qualifications & Skills (Qualifications and Skills), Physical Demands (maybe part of Requirements?), Work Environment (maybe Requirements?), Management Team Development (maybe part of Responsibilities?), Success Looks Like (maybe part of Responsibilities?). Also Uniform Standards (maybe part of Requirements?). Also Supervision Received/Exercised (maybe part of Responsibilities?). Also Certificates, Licenses, Registrations (Qualifications). Also Language Skills (Skills). Also Mathematical skills (Skills). Also Uniform Standards (maybe part of Requirements). Also Physical Demands (maybe part of Requirements). Also Work Environment (maybe part of Requirements). Also Management Team Development (maybe part of Responsibilities). Also What Success Looks Like (maybe part of Responsibilities). Also Pay, Schedule, Benefits: not present. So we should not create those sections. We need to preserve all substantive information, not invent. Use
  • for any list of duties/requirements/benefits. So for duties we should list items as
    • . For qualifications/skills also list. We need to avoid repeating job title as heading. So no heading for "Assistant Manager". Use headings for sections only. We need to not include boilerplate like EEO, etc. Not present. We need to output only HTML fragment. Let's structure:

      About the role

      General Purpose Of The Job This job requires the Assistant Manager to work directly with fellow Managers, General Manager and all team members to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant Manager is very hands-on and will be responsible for the daily operations learning alongside the Assistant General Manager and General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.

      Responsibilities

      • Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls.
      • Must garner the respect of all employees.
      • Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with Assistant General Manager and General Manager before making such decisions.
      • Cash handling procedures are being followed.
      • Seek development from Assistant General Manager and General Manager as he or she wishes to develop into the AGM level.
      • Proactively recruit as needed.
      • Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.
      • Handles volume and stress with composure and finesse.
      • Upholds the standards and expectations.
      • Knowledge of systems, methods and processes that contribute to great execution.
      • Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.
      • Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
      • Drive sales by working with the Assistant General Manager and General Manager, Twin Peaks Girls and HOH team members to execute excellent operations.
      • Effectively coach and counsel. Hold team members accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.
      • Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.
      • Practice sound inventory control.
      • PNL/COGs/Bar, Food and Labor cost controlling. Completing with Assistant General Manager and General Manager follow-up/approval.
      • Dress and act professionally each day to set a good example for all employees.
      • HOH and FOH productivity.
      • Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of “A”.
      • Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.
      • Audit ready always. (Daily/Shift Critical Audits)
      • Paying invoices/Reviewing invoices
      • Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.
      • Maintaining and staying within compliance for Peaks Point Training.
      • Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)
      • Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)
      • Ensure that alcohol is always served responsibly and in accordance with the law.
      • Mathematical skills necessary to understand PNL, cost controlling, etc.
      • Uniform Standards followed (FOH/HOH/Management)
      • Restaurant overall Organization and Cleanliness.
      • R&M program.
      • Employee files up to date with proper documentation. Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.
      But note: Some items like "Uniform Standards followed (FOH/HOH/Management)" maybe part of Uniform Standards section. Could separate Uniform Standards as part of Requirements? However we have no separate Uniform Standards heading; we could embed within Responsibilities or Requirements. Since Uniform Standards is a requirement, maybe put under Requirements. But we have not yet created Requirements section. We could create Requirements section for things like Physical Demands, Work Environment, Uniform Standards, etc. However we need to decide. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Qualifications & Skills into one section maybe "Qualifications & Skills". But we have separate headings allowed: Qualifications, Skills. We could combine into one heading "Qualifications & Skills". That's allowed? The rule says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It lists examples but not strict; we can use those headings. We could use "Qualifications & Skills" as a heading, but it's not exactly one of the listed. Safer to split into Qualifications and Skills sections if there is content for each. Let's see content: Qualifications & Skills section in posting includes: - Must have substantial leadership experience in high-volume restaurants and/or bars. - Ability to apply common-sense understanding to carry out multi-step instructions. - Ability to deal with quickly changing situations with many variables. - Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. - Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. - Language Skills Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. - Certificates, Licenses, Registrations Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. - Physical Demands ... (maybe part of Requirements) - Work Environment ... (maybe part of Requirements) - Management Team Development ... (maybe part of Responsibilities) - What Success Looks Like ... (maybe part of Responsibilities) - Uniform Standards ... (maybe part of Requirements) Thus we could have sections: About the role, Responsibilities, Requirements (covering Physical Demands, Work Environment, Uniform Standards, Management Team Development?, What Success Looks Like?), Qualifications, Skills. But we need to avoid thin sections. Let's see if we can combine Qualifications and Skills into one section "Qualifications & Skills". That would be substantive. Requirements could include Physical Demands, Work Environment, Uniform Standards. Management Team Development and What Success Looks Like maybe part of Responsibilities (they are about success and development). We'll keep them under Responsibilities. Thus final sections: About the role, Responsibilities, Requirements, Qualifications & Skills. We need to ensure we don't create empty sections. Now we need to extract content for Requirements: Physical Demands, Work Environment, Uniform Standards. Physical Demands paragraph: "The physical demands described here are the representative of those that must be met by an Assistant Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus." Work Environment paragraph: "The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud." Uniform Standards paragraph: "UNIFORM STANDADS: The General Manager must look professional always. Twin Peaks logo, non-wrinkled polo (tucked in).Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.Socks- appropriate dress socks for slacks or jeans.Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers." Note there is a typo "UNIFORM STANDADS". We'll keep as is. We should format as
      • for each bullet? The paragraphs are prose; we could keep as

        . The instruction: Use

        • for any list of duties/requirements/benefits, and

          for prose. So for Requirements we have three subtopics; we could make a list: each item as

        • containing the prose. Or we could keep as

          for each. Since they are not a list but separate sections, we could use

          . However the instruction says use

          • for any list of duties/requirements/benefits. These are requirements, so we

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