Assistant Manager
Twin Peaks Restaurants · Lubbock, TX · 2 mo ago
ManagementFull-time
Essential Duties And Responsibilities
- Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- Proactively recruit and cast Twin Peaks Girls that meet or exceed Twin Peaks costume standards
- Follow proper audition and casting guidelines
- Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- Hold kitchen staff accountable to standards, safety, and sanitation guidelines
- Responsible for handling cash, including assigning drawers, computing employee checkouts, and bank deposits
- Handle issues of alleged discrimination or harassment in accordance with policy, contacting the General Manager and the Twin Peaks Corporate Office if necessary
- Drive sales by working with other Managers, Twin Peaks Girls, and other team members to execute excellent operations and local store marketing efforts
- Coach and counsel team members, hold them accountable to standards, and correct standards that are not met
- Execute training and development programs
- Practice sound inventory control
- Dress and act professionally each day to set a good example for all employees
- Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- Ensure alcohol is always served responsibly and in accordance with the law
Qualifications
- Leadership experience in high-volume restaurants and/or bars
- Ability to communicate in English, Spanish, and/or Creole
- Reasoning ability to apply common sense to simple instructions and quickly changing situations
- Mathematical ability to compute change, settle checks, and perform bank deposits
Skills
- Effective communication
- Leadership and coaching skills
- Mathematical computation
- Handling cash and managing inventory
- Handling issues of discrimination and harassment
- Managing kitchen staff and following safety guidelines
- Executing training and development programs
- Upholding cleanliness and quality standards
- Serving alcohol responsibly
Benefits
Not specified
Pay
Not specified
Schedule
Not specified
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