Assistant Manager

About the role

If you love developing your team, are fanatical about taking care of customers, and can manage the daily operations of a restaurant while maintaining a sense of humor, consider our Assistant Manager opportunity. This position is designed for someone looking to train to become a store General Manager in the future. The Assistant Manager will progress through the four levels of our Management-in-Training (MIT) program, earning a pay raise upon completion of each level. This role promotes the Topper Pizza Mission and Core Values and sets the standard for the restaurant through leadership by example.

Responsibilities

• Manages the day-to-day operations of the restaurant in coordination with the General Manager, ensuring guest satisfaction.
• Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
• Uses the Crown Academy (LMS) and included resources to elevate the training and development of yourself and your team.
• Utilizes our in-house POS to record sales and other operations, control costs, and monitor store performance, with support from IT and other internal departments.
• Knows, enforces, and educates Team Members on appropriate personnel policies, labor laws, and security and safety procedures.

Requirements

• Successfully pass a background check.
• Ability to work varied hours/days to oversee store operations at least 40 hours per week.
• Experience working as an Assistant Manager in a similar environment.

Benefits

• Competitive base pay: $16-$18/hr.
• Flexible scheduling.
• Bonus potential once certified.
• Paid vacation and family health days.
• Up to 90% company-paid medical insurance.
• 401(k) plan with up to a 4% company match.
• Payroll advance on earned income up to $500 per pay period.
• Holiday pay on certain holidays that we are open.
• Training and development opportunities.
• Meal discounts (70% while working).
• Free uniforms.
• Flexible spending accounts (dependent care and health).
• Health savings account.
• Voluntary group dental, vision, and life insurance.
• Voluntary hospital indemnity, accident, and critical illness insurance.
• Voluntary group pet insurance.

Skills & Values

To be successful at Toppers Pizza, you must exhibit The Toppers Way:

• Live with integrity—say what you mean and do what you say, especially when nobody's watching.
• Have fun—yes, it is work, but enjoy it!
• Always project a positive image and energy—smile, in person and on the phone.
• Are noticeably friendly and give each customer individual attention.
• Want to be part of building something special—we are building a special company.
• Bring it with passion—come to work ready to rock and make it happen.
• Kill it at the details—anticipate needs and react when noticing any dissatisfaction.
• Can tell it like it is with tact—honesty with a positive spin.
• Are self-disciplined with a strong drive to succeed—you need little direction before you take the reins with a can-do attitude.