Assistant Manager
Topdrawer International Corp. · Los Angeles, CA · 1 mo ago
On-siteManagement$25–$28/hrFull-time
Key Responsibilities
- Deliver and model a warm, educational, and highly personalized customer experience
- Hold the team accountable for Topdrawer’s service and storytelling standards
- Partner with the Store Manager to build local community connections and brand awareness
- Act as Manager-on-Duty, leading the floor and making key decisions during shifts
- Coach, develop, and give feedback to team members to drive performance and growth
- Support hiring, onboarding, and ongoing training to build a strong, capable team
- Foster a positive, inclusive, and high-performance culture
- Oversee daily operations including opening/closing, inventory flow, and cash handling
- Ensure visual merchandising and floor sets are executed to brand standards
- Take ownership of operational compliance, safety, and supply management
- Partner with leadership on execution of product launches and seasonal campaigns
- Co-own sales goals, KPIs, and financial results with the Store Manager
- Analyze store performance and identify opportunities to increase sales and profitability
- Drive accountability for achieving revenue, conversion, and customer experience metrics
Requirements
- Motivated retail leader with 2–3 years of supervisory or management experience
- Skilled in coaching, feedback, and motivating a team toward results
- Detail-oriented and organized, with strong operational and problem-solving skills
- Passionate about intentional living, design, and creating meaningful customer connections
- Curious, ambitious, and ready to take the next step toward Store Manager
Qualifications
- High school diploma or equivalent
- Experience in retail or related field
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills, including Microsoft Office
Skills
- Customer service
- Team leadership
- Inventory management
- Store operations
- Merchandising
- Financial analysis
Benefits
- Full-time (hourly)
- Generous Employee Discount
- Vacation and Sick Leave
- Paid Holidays
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (FSA) for Health and Dependent Care
- Company-Paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance
- 401(k) Retirement Plan (IRA) with Company Matching
- Commuter Benefits
- Monthly Sales Commission
Pay
Salary Range: $25–$28/hour, depending on experience and location
Schedule
Hours vary based on store location and schedule needs.